Saluca Labs
Saluca Labs

The Engagement

What it involves, and what it does not

August 2026


What actually happens, what it produces, roughly what it costs, and the limits written down before signature rather than discovered afterwards. The limits are the longest section, and that is deliberate.

Most of the value here is in what this declines to promise.

Two things are sold

A measurement, and an accountability

They are separate, they are bought in that order by almost everyone, and the first frequently concludes that the second is not needed yet. That is a legitimate outcome and it happens often enough to be worth saying before you pay for anything.

The assessment →

Fixed fee, fixed window. An evidence-based score against a published rubric, a permission and blast-radius map, and a dated gap register. It ends with a document.

The officer retainer →

Monthly. A named individual accountable for AI security, with the authority to halt a deployment. It ends when somebody says so, in writing.

The assessment

Four depths, and the difference is scope rather than standard

The criteria, the evidence gate, the floor rule and the arithmetic are identical at every depth and for every size of client. What changes is how much estate is covered, how much evidence is gathered, and what level can honestly be certified.

DepthWindowIndicativeWhat it is for
Rapid~1 week$9K to $12KAn eight-dimension scan and the top five gaps. Cannot certify L2 or above, and the ceiling is stated in the proposal rather than only in the report
Standard~4 weeks$18K to $28KThe default. Full instrument, direct evidence collection, blast-radius map, prioritised roadmap
Standard, narrow1 to 2 weeks$12K to $16KA small estate at full depth. Every credentialed agent, L2 certifiable. Cheaper because there is genuinely less of it, not because the bar moved
Deep8 to 12 weeks$35K to $60KAdds threat modelling, adversarial validation, full architecture review and a board-ready report

Fees are indicative and quoted against scope. Forty per cent is invoiced on countersignature, because an assessment is almost entirely front-loaded effort and a deposit is the cheapest way for both parties to find out whether the budget actually exists.

What happens, week by week

Week 1

Intake, rules of engagement, evidence collection

What is in scope, what access is granted, who may be interviewed and what may be touched. The rules of engagement are signed before anything is looked at. Most of the week is spent gathering directly observable evidence rather than asking people to describe their systems.

Week 2

Inventory and blast-radius mapping

Every agent holding a credential, what it can reach, and what is downstream if it is wrong. The inventory almost always ends larger than the one you started with, and the delta is itself a finding.

Week 3

Scoring and the gap register

Adjudication criterion by criterion, each with a verdict, an evidence grade and a citation. Every unmet criterion becomes exactly one gap row. No bundling, so the register is mechanically re-derivable next quarter and the movement between the two is real.

Week 4

Report, readout, handover

Written for a reader who was not in the room: an auditor, an insurer, an acquirer, a customer's security reviewer. If only the sponsor can use it, it is a deck.

One thing does not wait for week four. Where a directly reachable path is found from external input to production systems or customer data with no effective enforcement point, it is disclosed on discovery, within the period agreed in the rules of engagement. A live path is not a finding that waits for a document.

What you are left holding

The officer retainer

A named individual, accountable, with authority to stop something

Sold by the month against a defined number of days, not by the hour. An accountability billed in six-minute increments is not an accountability, it is a consultancy with a serious-sounding title.

TierDays per monthIndicativeShape
Advisory1 to 2$6K to $9KCadence, review, and the named appointment. Not enough time to run a programme
Operational4 to 6$12K to $18KThe common shape. Governs an assessment cadence and a live gap register
Embedded~10$20K to $28KHalf time. Appropriate where AI is on the critical path of the product

The premium narrows as the tier grows, deliberately. At Advisory you are buying judgement and artifacts. At Embedded you are increasingly buying time, and time commoditises faster than capability. A rate defended on hours is a rate that loses an argument with procurement, so it is not defended that way.

Three conditions attach to the named appointment and none is negotiable. The client indemnifies the named individual for acts within scope. The client confirms in writing whether its directors and officers programme extends to that individual, or states that it does not. And the client holds a stop mechanism it can operate without Saluca. The third is the one that matters most, and it is explained below.

The limits

Stated here because a buyer should read them before a call, not during one

Every item below is a real constraint on what is being sold. A provider unwilling to put its equivalents in writing has told you which of its two lists is longer.

Coverage

Business hours. Not a pager, and not monitoring.

Acknowledgement within two business hours during standard hours, next business day outside them. Saluca does not watch your estate. The officer acts on what is escalated or observed in the agreed cadence, not on continuous surveillance, and there is no guaranteed out-of-hours response. Where an organisation genuinely needs 24/7 cover it needs a different arrangement, staffed before it is sold.

Single assessor

There is no independent reviewer check

The methodology calls for a second assessor to re-score the floor dimension and every criterion met at L2 or above. Saluca does not currently resource one, so that check is not performed. It is stated in the statement of work before signature and again as a limitation in every report. The compensating controls are real but partial: the evidence gate is enforced in code rather than by discipline, and every criterion carries a citation.

Continuity

No named alternate at present

One person can perform the officer function today. This is disclosed before signature, and the client holds a right to terminate immediately if that individual becomes unavailable beyond a stated period with no agreed substitute. Giving the client that right is not a concession; its absence is what would make the arrangement look like keeping a fee while a function lapses.

Ceiling

Four concurrent retainers, at most two above Advisory, one assessment at a time

Days per month divided by days per engagement, and no more optimistic than that division allows. The number is published so it can be held to, and so a prospect can tell whether the answer they are given has been adjusted to fit their deal.

Independence

Work Saluca built is not graded by Saluca alone

Where an assessment covers a control Saluca designed or installed, the finding carries an express independence caveat, the adequacy decision is the client's, and the finding goes to an unaffiliated reviewer. Any commercial interest in a recommended remediation is disclosed before the recommendation, not after you have acted on it.

The condition that protects you most is the one about the stop mechanism. Your ability to halt an AI system must never depend on Saluca being reachable. Every retainer requires a client-side halt, held by someone independent of the team that built the systems, tested during the engagement with the date recorded. An officer who becomes your single point of failure is precisely the finding this instrument exists to raise, and it would be indefensible to sell one.

What this is not

Plainly, and in the contract as well as here

Starting

A conversation, and an honest answer about whether you need this

The useful first call is short and has one question in it: how many of your AI systems hold credentials that let them change something, and who approved the last one? A prospect who knows both numbers has governance already and probably needs a re-score rather than an assessment. A prospect who knows neither has the problem and now has it in their own words.

If a Rapid scan is the right answer, that will be the recommendation. If nothing is the right answer, that will be the recommendation. The assessment qualifies the retainer, and a retainer sold before anyone has seen a gap register is the fragile version of this business.

The role →

What an accountable AI security officer is, and what breaks in an estate without one.

The measurement →

Eight dimensions, four levels, the evidence gate and the floor rule, with the arithmetic shown.